Privacy Policy
Scope
As of: November 2026. This policy explains how we process personal data on this website. The website is directed at prospective customers and business partners in the United Arab Emirates, the Gulf states and Saudi Arabia. The applicable law is the data protection law of the United Arab Emirates (Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data) and, where persons in Saudi Arabia are concerned, the Saudi Personal Data Protection Law.
1. Controller
Sutor Commercial Services FZ-LLC, Compass Building, AL Shohada Road, AL Hamra Industrial Zone-FZ, Ras AL Khaimah, United Arab Emirates.
Email: light@dps-lighting.com · Phone: +971505169739
2. What data we process and why
When you visit the website, we process technical access data (see hosting). When you contact us, we process the information you give us (for example name, email address, phone number, company, project location and the content of your message). We use this data solely to answer your inquiry, prepare quotations, prepare or carry out a project and to keep the website secure.
3. Legal bases
We process your data on the basis of your consent (for example when you contact us on your own initiative), to prepare or perform a contract, to comply with legal obligations, or on the basis of our legitimate interests in operating the website securely and in handling business inquiries, in each case within the framework of the applicable law.
4. Hosting and server log files
This website is hosted by the hosting provider Tasjeel in the United Arab Emirates. When you visit the site, your browser transmits technical data to the server (IP address, date and time, requested file, browser type, referrer). This data is stored briefly in server log files and is used to deliver the page, for security and for error analysis. The hosting provider processes the data only on our behalf.
5. No cookies, no external services
This website does not set any cookies and does not store any data in your browser. Fonts, icons and scripts are loaded from our own server. No analytics, tracking or advertising services and no third-party content are used. Your IP address is therefore not passed on to third parties when you visit the site.
6. Contact and project inquiries
The inquiry form opens your email program. The data you enter (name, email address, company, project location, message) only reaches us when you send your email. When you contact us by email, phone or WhatsApp, we process the data transmitted for the same purpose. WhatsApp is operated by WhatsApp Ireland Ltd. / Meta; their privacy terms apply.
7. Disclosure to third parties
We only pass on your data where this is necessary to handle your inquiry (for example to manufacturers and supply partners within a project) or where we are legally obliged to do so. Service providers, for example for hosting and email, process data only on our behalf.
8. Transfers abroad
We work with manufacturers and supply partners in other countries, for example in Germany. We transfer data there only where this is necessary for your inquiry or project, and we make sure your data is adequately protected.
9. Retention
We keep your data only as long as necessary for the purposes stated or as statutory retention obligations apply. After that, the data is deleted or anonymised.
10. Your rights
Within the framework of the applicable law, you have the right to access your data, to have it corrected and deleted, to restrict its processing, to receive your data in a transferable form, to object to its processing and to withdraw consent at any time. Please contact us at light@dps-lighting.com.
11. Complaints
If you believe we are not processing your data lawfully, you can contact us or the competent data protection authority: in the United Arab Emirates the UAE Data Office, for persons in Saudi Arabia the SDAIA.
12. Data security
Transmission between your browser and this website is encrypted (HTTPS/TLS). We take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access.
13. External links
This website contains links to LinkedIn and Instagram. Data is only transmitted to the respective platform once you click a link; the operators are responsible for their data processing.
14. Changes
We update this policy when the website or the legal situation changes. The version published here applies.